There are some situations where no matter your level of training, a problem is just a little too elusive. It is time to call in those who eat, talk and sleep PROFIBUS.
Our elite support engineers are just the people to call on: they have the necessary tools, knowledge and site experience to sort out your issues as quickly as possible.
Rates
Note, we generally do not offer a 24-hour standby/on-call services and will respond to requests during office hours only - please contact us to discuss your requirements further:
|
| Rate Description |
Rate |
| Onsite Engineering/Support per Hour |
R 1 050 |
| Afterhours (5pm) and Saturdays |
Rate plus 50% |
| Night work between 0:00am and 7:00am |
Rate plus 100% |
| Sundays and Public Holidays |
Rate plus 100% |
|
| |
| Emergency Call Out Fees |
Rate |
| Service required within 24 hours of Call |
R 4500 |
| Emergency base rate for duration of callout |
Rate plus 50% |
|
| |
| Travel and Accommodation |
Rate |
| Travel by Car |
R 10/km |
| Other form of Transport* |
Cost plus 10% |
| Accommodation within SA per night* |
R 800 |
| Accommodation outside SA per night* |
Cost plus 15% |
|
| PLEASE NOTE: |
All charges are listed without VAT |
| |
A valid purchase order for the required services MUST be submitted to the PCC before any services will be rendered |
| |
Items marked with an asterisk* can be handled by the client |
| |
Office hours are 8:00 till 17:00 |
| |
Time is calculated from when the engineer leaves the PCC until his return |